Terms and Conditions

Effective Date: 1st January 2020

Welcome to Terapay Bank (“we,” “our,” or “us”). By accessing or using our digital banking platform, website, or mobile application (collectively, the “Service”), you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree to these Terms, you must not use the Service.

1. Eligibility

1.1. You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service.
1.2. By using the Service, you represent and warrant that you have the legal capacity to enter into these Terms and to abide by them.
1.3. We reserve the right to refuse service or terminate accounts at our discretion.

2. Account Registration

2.1. To access certain features of the Service, you must register and create an account.
2.2. You agree to provide accurate, current, and complete information during registration and to update it as necessary.
2.3. You are responsible for maintaining the confidentiality of your account credentials, including your username and password.
2.4. You agree to notify us immediately of any unauthorized use of your account or security breach.

3. Account Verification

3.1. We may require identity verification to comply with legal and regulatory requirements.
3.2. You agree to provide all requested documents or information for verification purposes.
3.3. Failure to complete verification may result in restricted access, suspension, or termination of your account.

4. Deposits and Transactions

4.1. You may deposit funds into your account using supported payment methods.
4.2. All deposits are subject to verification and processing times, which may vary.
4.3. You are responsible for ensuring that all information provided for transactions is accurate.
4.4. We are not liable for any loss resulting from incorrect transaction details provided by you.
4.5. We reserve the right to reject or reverse any transaction if it is deemed fraudulent or in violation of these Terms.

5. Withdrawals

5.1. You may withdraw funds from your account to authorized bank accounts or wallets.
5.2. Withdrawal requests may be subject to processing times, limits, and fees, which will be communicated to you.
5.3. We are not responsible for delays or errors caused by third-party financial institutions.

6. Referrals and Rewards

6.1. Referral rewards are provided at our discretion and may be subject to conditions.
6.2. Any fraudulent activity or abuse of the referral program may result in disqualification or account termination.

7. Fees and Charges

7.1. We may charge fees for certain services, which will be clearly displayed within the Service.
7.2. By using the Service, you agree to pay all applicable fees.
7.3. We reserve the right to change fees with prior notice where required by law.

8. User Responsibilities

8.1. You are responsible for your use of the Service, including all actions performed through your account.
8.2. You agree not to:

• Use the Service for illegal or unauthorized purposes.

• Attempt to access other users’ accounts or sensitive information.

• Disrupt or interfere with the Service, servers, or networks.
  8.3. You are responsible for any content you submit through the Service.

9. Security

9.1. We employ advanced security measures to protect your data and funds.
9.2. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
9.3. We will not be liable for any loss or damage resulting from your failure to protect your account information.

10. Privacy

10.1. Your use of the Service is subject to our Privacy Policy.
10.2. By using the Service, you consent to our collection, use, and sharing of information as described in the Privacy Policy.

11. Intellectual Property

11.1. All content, logos, trademarks, and software associated with the Service are our property or the property of our licensors.
11.2. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

12. Disclaimers

12.1. The Service is provided “as is” and “as available” without warranties of any kind.
12.2. We do not guarantee uninterrupted access, error-free operation, or complete security.
12.3. We disclaim all liability for losses or damages arising from your use of the Service, to the maximum extent permitted by law.

13. Limitation of Liability

13.1. In no event shall we be liable for indirect, incidental, consequential, or punitive damages, including loss of profits or data.
13.2. Our total liability for any claim arising from your use of the Service shall not exceed the total amount you have paid us in the last 12 months, if any.

14. Indemnification

You agree to indemnify, defend, and hold harmless [Your App Name], its affiliates, officers, and employees from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

15. Termination

15.1. We may suspend or terminate your account at any time for violation of these Terms, suspected fraud, or other reasons at our discretion.
15.2. Upon termination, you must cease all use of the Service.
15.3. Certain provisions, including disclaimers, limitation of liability, and indemnification, survive termination.

16. Governing Law

16.1. These Terms shall be governed by and construed in accordance with the laws of [Your Country/State].
16.2. Any disputes arising from these Terms or the Service shall be resolved in the courts of [Your Jurisdiction], unless otherwise required by law.

17. Modifications

17.1. We reserve the right to modify these Terms at any time.
17.2. Updated Terms will be posted on the Service with the “Effective Date” revised.
17.3. Continued use of the Service after modifications constitutes acceptance of the updated Terms.

18. Contact Information

If you have questions or concerns about these Terms, contact us at:
Email: info@terapaybank.com